link 7meterFrequently Asked Questions
Users of link 7meter ask questions across several key areas: how to set up an account and complete identity verification, how to deposit and withdraw money, which games and markets we offer, how our promotions work, and how to keep your account secure. This FAQ page answers the most common questions we receive so you can find answers quickly without needing to contact support.
This page covers account setup, payments, game offerings, promotions, security, and service availability. For detailed policy information, please read our Terms & Conditions and Privacy PolicyIf your question is not answered here, or if you need help with a specific transaction or account issue, contact our multilingual support team through your account dashboard or email.
We at link 7meter are committed to answering your questions clearly and helping you use our platform with confidence. Our support team responds to inquiries within standard response windows and can help with account recovery, payment troubleshooting, game rules, and verification questions. If you have feedback on this FAQ or suggestions for topics we should cover, let us know—we update this page regularly based on user questions.
Topics covered in this FAQ
- Account and registrationhow to start, KYC verification, password recovery
- Payments and transactionsdeposit and withdrawal via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet
- Games and marketsfootball betting, live-dealer tables, slots, esports, and promotions
- Security and supportaccount protection, data privacy, and how to reach our team
If you forget your password, tap "Forgot password?" on the login page. Enter your username or email address. We'll send a password reset link to your registered email. Click the link, create a new password, and log in. The reset link expires after one hour for security. If you don't receive the email, check your spam folder or contact our support team. If you lose access to your registered email address, contact support with your username and we can help you recover your account through identity verification.
Your username is permanent and cannot be changed after account creation. Choose your username carefully when you register. If you need to use a different username, you can open a new account with a different email address. Your account balance, transaction history, and verification status are tied to your original account and do not transfer to a new account. Contact our support team if you have questions about opening a second account or managing multiple accounts.
Payments and transactions
To deposit via local payment, online payment, or e-wallet, log in to your link 7meter account, go to the Deposit section, and select your payment method. Enter the amount you want to deposit. You'll be redirected to the payment app or a payment gateway. Confirm the transaction in your mobile banking, local payment, or online payment app. Once confirmed, your balance updates instantly in your link 7meter account. No additional fees are charged by link 7meter. If the transaction fails, check your app balance and try again. We also accept e-wallet, mobile banking, local payment, and bank transfers via online payment, e-wallet, mobile banking, and local payment.
If a deposit or withdrawal does not complete, check your payment app or bank account to see if money was deducted. If money was taken but your link 7meter balance did not update, contact our support team immediately with your transaction ID or receipt. We'll investigate and credit your account if the payment was processed on their end but not received by us. This typically takes one to two business days. If money was not deducted from your payment method, the transaction simply failed—try again with a different payment method or contact support for help troubleshooting.
Withdrawal times depend on your payment method. online payment, e-wallet, mobile banking, and local payment withdrawals typically arrive within one to two hours. Bank transfers via online payment, e-wallet, mobile banking, and local payment may take one to three business days depending on your bank. online payment and e-wallet withdrawals typically arrive within one to two hours. All withdrawals are subject to verification windows and account review. If a withdrawal is delayed beyond the expected timeframe, contact our support team with your withdrawal request ID and we'll investigate.
Withdrawal limits vary by payment method and account status. Check the Withdrawal section of your account for the current limits on your chosen payment method. If you have questions about your specific limits, contact our support team. Limits may change based on account verification status, transaction history, and security review. We set limits to protect your account and comply with financial regulations.
Games and markets
We at link 7meter offer markets on Liga 1 Indonesia, Piala AFF, Piala Indonesia, Champions League, Premier League, La Liga, SerieA, Bundesliga, and international tournaments including the World Cup and continental championships. We also offer markets on MotoGP and badminton. Markets include match winner, total goals, both teams to score, Asian handicap, and other popular betting types. Markets are updated regularly during the football season and tournament windows. Check the Sports section of your account to see current available markets.
We at link 7meter offer a welcome bonus for new members who complete account registration and KYC verification. The offer is available to users in supported jurisdictions and is subject to terms and conditions. Eligibility, claim method, and bonus terms are displayed in the Promotions section of your account after you log in. We do not advertise fixed bonus amounts—terms apply and may vary by region. Read the promotion details carefully before claiming. If you have questions about your eligibility or how to claim, contact our support team.
Yes, link 7meter offers live-dealer games including blackjack, roulette, baccarat, Dragon Tiger, and other table games. Games are streamed from multi-camera studios with real dealers. You can interact with dealers through live chat during gameplay. Live-dealer games are available 24 hours a day. Game availability may vary by region. Check the Live Casino section of your account to see current available games and join a table.
We at link 7meter offer a variety of slot games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and many others. New games are added regularly. Each game has its own rules, paylines, and return-to-player percentage. Check the Slots section of your account to browse available games, read game rules, and play. Game availability may vary by region and account status.
Yes, link 7meter offers esports markets on Mobile Legends, Free Fire, PUBG Mobile, and other popular esports titles. Markets include match winner, map winner, and other betting types. Esports markets are updated during tournament seasons and regular league play. Check the Esports section of your account to see current available markets and tournaments.
Security and support
We at link 7meter protect your personal information using TLS 1.2 encryption for all communication between your device and our servers. Your password is never stored in plain text and is hashed using industry-standard algorithms. Your account is protected by two-factor authentication, which requires a code from your email or phone to log in from a new device. We monitor for suspicious activity and will alert you if we detect unauthorized access attempts. For detailed information about how we collect, use, and protect your data, read our Privacy Policy
You can contact our multilingual support team through the contact form in your account dashboard or by emailing support through the Help section. Include your username, a description of your issue, and any relevant transaction IDs or screenshots. Our team responds to email inquiries within standard response windows. For urgent issues, use the live chat feature in your account dashboard if available. We support English and Indonesian languages.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about service availability in your region, contact our support team. We operate in compliance with applicable regulations in supported jurisdictions.
If you suspect your account has been compromised, change your password immediately and enable two-factor authentication if you haven't already. Contact our support team right away with details of any unauthorized activity. We can review your account activity, freeze your account if needed, and help you secure it. Do not share your password or two-factor authentication codes with anyone. Our support team will never ask for your password.